Scaling authentic, thoughtful, and efficient customer outreach is a massive undertaking that often falls on...you guessed it...operations. In this interview, Brandon Beall, Director of Client Success Operations at Cvent will walk listeners through his model to scale a successful customer outreach program with an emphasis on meeting customers where they are. RSVP to listen in and ask Brandon your questions!
Cvent
Director of Client Success Operations
Lead the Client Success Operations team at Cvent. We're helping Client Success reps and leadership achieve their strategic vision through automating redundant activities at scale, driving transparency of work and improving the flow of information about successes and struggles of the Client Success organization.
Lead the Client Success Operations team at Cvent. We're helping Client Success reps and leadership achieve their strategic vision through automating redundant activities at scale, driving transparency of work and improving the flow of information about successes and struggles of the Client Success organization.
AdaptivOps
Community Lead
Community builder with a proven track record of fostering and growing diverse, inclusive, strong, authentic groups of like-minded individuals.