Tonkean Training - Slack Channel Triage + Coordination

Thu, Nov 3, 10:00 AM (PDT)

About this event

Learn how to turn any Slack channel into an actionable intake source and triage requests based on message content, and coordinate with all of the relevant individuals and systems. We will show you how to connect any Slack channel, create a module from scratch, and use NLP (natural language processing) to automate away all the noise of Slack!

Follow along and try Tonkean for yourself by downloading the Slack FAQ Chatbot module template form our library here.


  • Michael Kaplan

    Michael Kaplan


    Implementation Architect